Updates & compatibility
CMS, theme, extension and plugin upgrades with functionality checks.
TECHNICAL SUPPORT • MAINTENANCE • UPGRADES
We do not stop
at launch.
We stay by your side.
The day-to-day operation of a website or system requires consistency. We provide maintenance, upgrades, security, fixes, small ongoing tasks and technical guidance so your business keeps running smoothly.
Support hoursMonday–Friday • 09:00–17:00
SUPPORT CENTERONLINE
UPDATESCore & PluginsControlled upgrades
SECURITYMonitoringMonitoring & prevention
BACKUPSRestore ReadySecure backups
SUPPORTHuman HelpDay-to-day issues
WordPressOpenCartHostingERPmyDATA
€25/hourwork outside the plan
Updates + Securityprevention before problems arise
WHAT IS INCLUDED
The technical care a professional site needs.
Updates are not just a routine task. New versions mean better security, more capabilities, improved performance and fewer errors. We also handle the day-to-day technical issues that arise.
Security
Checks, security updates and handling of potential issues before they become serious.
Performance
Checks of cache, errors and key factors affecting speed and stability.
Backups & Restore
Review of available backups and restoration when required, depending on the infrastructure.
Day-to-day support
Questions, small issues, functionality checks and technical guidance for everyday use.
New work
New functionality, modules, integrations and configuration quoted separately.
INDICATIVE PRICING
Straightforward support without unnecessary complexity.
We choose the appropriate maintenance level based on the platform, complexity and actual volume of technical needs.
BASIC CARE
Basic website maintenance
12€/ month
Monthly fee × 12€144 / year
Annual prepayment€100 / yearYou save €44
- Review and application of updates
- Basic functionality check
- Support for everyday questions
- Technical guidance
OPENCART CARE
E-shop support
12€/ month
Monthly fee × 12€144 / year
Annual prepayment€100 / yearYou save €44
Included10 hourstechnical support / year
For standard OpenCart installations. Large or heavily customized e-shops are assessed separately.
- Core & extension updates
- Journal / custom functionality checks
- Basic technical support
- Compatibility checks after updates
WORDPRESS CARE
WordPress maintenance
20€/ month
Monthly fee × 12€240 / year
Annual prepayment€200 / yearYou save €40
Included20 hourstechnical support / year
For a standard corporate WordPress site. Final pricing depends on the theme, number of plugins, custom integrations and overall complexity.
- WordPress core updates
- Theme & plugin updates
- Basic security check
- Support and troubleshooting
WOOCOMMERCE CARE
Managed WooCommerce support
35€/ month
Monthly fee × 12€420 / year
Annual prepayment€350 / yearYou save €70
Included30 hourstechnical support / year
For WooCommerce sites with higher requirements. Includes 24/7 automated uptime/security monitoring, daily alert checks and carefully managed updates.
- WooCommerce / plugin updates
- Uptime monitoring & alerts
- Checkout / core flow checks
- Support and troubleshooting
OUTSIDE THE PLAN
New projects & development
25€/ hour
For work that constitutes new development and falls outside maintenance / technical support.
- New modules / plugins / extensions
- Migrations
- New functionality & integrations
- Custom configuration
* All prices above exclude VAT. Annual prepayment offers a lower total cost compared with 12 monthly payments. Final pricing is confirmed before any work begins.
BEYOND WEBSITES
Support for business software too.
Technical support also covers the ERP / e-invoicing systems we install and configure. The goal is to keep your day-to-day business operations moving without getting stuck on a question or configuration change.
ERP SUPPORT09:00–17:00
01Configurationseries, users, documents and settings
02Everyday questionsoperation, processes and practical issues
03IntegrationsmyDATA, provider, POS and related workflows
04Trainingnew users and refresher guidance
HOW WE WORK
Clear boundaries. No unpleasant surprises.
01
Maintenance means updates, checks and support for existing functionality.
02
New development or new functionality is estimated before work begins and billed separately.
03
For any task requiring additional time, you are informed before we proceed.
04
Support is provided during business hours, Monday–Friday 09:00–17:00.
NEED HELP?
A technical issue does not need to become a business problem.
Tell us what you need and we will recommend the most suitable support option before any work begins.
TECHNICAL SUPPORT • KATERINI & NATIONWIDE
A reliable technical partner wherever your business is based.
We provide technical support to businesses in Katerini and Pieria, as well as remote support throughout Greece for WordPress, WooCommerce, OpenCart, hosting and ERP.